Privacy Policy

At Yatricart, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a booking, or engage with our services. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: This includes information such as your name, email address, phone number, travel preferences, payment details, and any other information you provide during the booking process or through customer service interactions.
  • Transactional Data: This includes details of the services you have booked, such as flights, hotel stays, tours, and other travel-related services.
  • Payment Information: We collect payment details (credit card number, billing address, etc.) through secure payment processors. We do not store your full payment information; this is handled by trusted third-party payment gateways.
  • Technical Information: This includes data about your device, browser type, IP address, operating system, and browsing behavior on our website, which is collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process bookings: We use your information to confirm, manage, and deliver your travel services, such as flight, hotel, or tour bookings.
  • To communicate with you: We may send you emails, notifications, or SMS regarding your bookings, offers, promotions, or customer service inquiries.
  • To improve our services: We analyze the information we collect to enhance the performance of our website, improve user experience, and provide you with personalized travel recommendations.
  • To process payments: We use your payment information to complete transactions securely and to prevent fraudulent activities.
  • To comply with legal obligations: We may use your information to comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

We may share your personal information with the following third parties:

  • Service Providers: We work with third-party travel providers, such as airlines, hotels, tour operators, and payment processors, to deliver the services you book through our site. These providers may use your personal information to fulfill your bookings.
  • Marketing Partners: With your consent, we may share your information with trusted marketing partners for promotional purposes, including personalized travel offers.
  • Legal Authorities: We may disclose your personal information to law enforcement agencies, regulators, or other authorities if required by law or to protect our rights or the rights of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to:

  • Recognize you when you return to our site.
  • Improve website functionality and performance.
  • Provide personalized recommendations and targeted ads.

You can control cookies through your browser settings. For more details on our use of cookies, please refer to our cookies.

5. Data Security

We take the security of your personal data seriously. We use industry-standard security measures, including encryption, secure servers, and firewalls, to protect your information from unauthorized access, alteration, or destruction. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your personal data.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You can opt-out of receiving promotional emails or communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your browser settings, as described in our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites or services, such as travel providers, payment processors, or social media platforms. These sites have their own privacy policies, and we are not responsible for their practices. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
You can reach our customer support team through the Contact Us page on our website.