Refund Policy

At Yatricart, we are committed to providing you with an exceptional travel experience. We understand that plans can change, and in certain situations, you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be provided.

1. Eligibility for Refunds

Refund eligibility depends on the specific services (flights, hotels, tours, etc.) you have booked. Each service provider (airlines, hotels, tour operators) has its own cancellation and refund policies. We recommend reviewing the refund terms for each product at the time of booking.

Refunds may be issued under the following circumstances:

  • Flight Cancellations: Refunds for flights depend on the airline's cancellation policy. If the airline cancels your flight, you are generally eligible for a refund or alternative travel arrangements.
  • Hotel Bookings: Hotel bookings can be refunded based on the cancellation policy set by the hotel. Some hotels offer free cancellations, while others may charge a cancellation fee.
  • Tours/Activities: Refunds for tours and activities depend on the operator's policy. Please review the specific terms and conditions when booking.
  • Travel Insurance: If you purchased travel insurance through our site, the terms of refund or coverage will be dictated by the insurance provider.

Refund Request Process

To request a refund, please follow these steps:

  • Log in to your account: or visit the "Manage My Bookings" section on our website.
  • Locate your booking: and select the option to request a refund.
  • Provide necessary details: including the reason for the refund request.
  • Submit your request: Our team will review your request and notify you of the next steps.

Alternatively, You can reach our customer support team through the Contact Us page on our website.

3. Refund Timeline

Refund processing times vary depending on the service provider and payment method:

  • Flights: Refunds for flight bookings are typically processed within 7–14 business days after the cancellation is confirmed.
  • Hotels: Hotel refund processing can take 5–10 business days, depending on the cancellation policy.
  • Tours/Activities: Refunds for tours or activities are generally processed within 7–10 business days.
  • Payments via Credit/Debit Cards: Refunds to credit or debit cards can take up to 15 business days to reflect in your account, depending on your bank's processing times.

4. Non-Refundable Products

Certain products or services may be non-refundable. These typically include:

  • Non-refundable flight tickets:Some flight tickets, especially low-cost fares, may be non-refundable.
  • Non-refundable hotel rates: Certain special offers or discounted hotel rates may be non-refundable.
  • Certain tour packages: Some tour packages, especially customized or exclusive offers, may be non-refundable.

These non-refundable terms will be clearly stated during the booking process.

5. Refund Fees

In some cases, refund requests may be subject to a processing fee, which may include:

  • Cancellation Fees: Some service providers charge cancellation fees, which will be deducted from the refund amount.
  • Refund Processing Fees: A nominal processing fee may apply when issuing refunds.
  • Third-Party Charges: If the booking involves third-party services (e.g., insurance or specialized bookings), their fees may also affect the refund amount.

6. Refund Exceptions

We cannot offer refunds under the following circumstances:

  • Customer Change of Mind: If you decide to cancel or alter your travel plans voluntarily, no refund will be issued unless the service provider’s cancellation policy allows it.
  • Force Majeure: In cases of unforeseen events like natural disasters, political instability, or other events outside our control, refunds will be handled based on the provider’s policy.

Travel Insurance Refunds

If you have purchased travel insurance through our site, refunds for unused insurance may be available, depending on the policy terms. Please contact the insurance provider directly for assistance with any insurance refund claims.

8. Contact Us

If you have any questions or concerns regarding our Refund Policy or need assistance with a refund request, please feel free to reach out to our customer support team:
You can reach our customer support team through the Contact Us page on our website.

We are committed to making your travel experience as smooth as possible, and our team is here to assist you every step of the way.