Terms & Conditions

Welcome to Yatricart. By using our website and booking services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before accessing or using our site. If you do not agree with any of these terms, please refrain from using our services.

1. General Information

Yatricart provides a platform for users to book travel services, including flights, hotels, tours, and other related travel products. These services are offered by third-party providers, and we act solely as an intermediary between you and the service providers.

2. Eligibility

To use our website, you must be at least 18 years of age and capable of entering into a legally binding contract. By using our site, you confirm that you meet these eligibility requirements.

3. Booking Process

  • Booking Confirmation: When you make a booking through our website, we will send you a confirmation email with the details of your reservation. Please check the confirmation carefully and notify us immediately of any discrepancies.
  • Payment: All bookings made on our site must be paid for using one of the available payment methods. Payment processing is handled by third-party payment gateways, and we do not store your payment information.
  • Booking Modifications and Cancellations: Modifications and cancellations are subject to the terms and conditions of the service provider (airlines, hotels, etc.). Please refer to the provider’s cancellation policy before making changes to your booking.

4. Pricing and Payment

  • Pricing: All prices on our website are listed in Indian Currency (INR) and are subject to change without notice. Prices do not include any applicable taxes or fees, which will be added at checkout.
  • Payment Authorization: By submitting payment information, you authorize us or our payment processors to charge the payment method for the total amount of your booking, including taxes and fees.
  • Currency Conversion: If your payment is processed in a currency other than the one used on the website, you may incur additional charges due to currency conversion fees imposed by your bank or payment provider.

5. Third-Party Providers

We partner with third-party service providers, such as airlines, hotels, car rental agencies, and tour operators, to offer travel services. These providers are independent entities, and your contract will be directly with them. We are not responsible for their actions, policies, or service delivery.

6. User Responsibilities

  • Accurate Information: You are responsible for providing accurate, up-to-date information during the booking process. Failure to do so may result in incorrect bookings or the inability to complete your reservation
  • Travel Documents: It is your responsibility to ensure that you have all necessary travel documents, such as passports, visas, and any other documents required for your trip. We are not responsible for any issues arising from incomplete or inaccurate travel documents.

7. Cancellation and Refunds

  • Refund Eligibility: Refunds for bookings depend on the cancellation policies of the service provider. Some services may be non-refundable or subject to cancellation fees.
  • Refund Process: To request a refund, you must follow the procedure outlined in our Refund Policy. Please note that the refund process may take several business days, depending on the service provider and payment method.
  • Non-Refundable Services: Certain bookings, such as discounted flights, hotel rooms, or tours, may be non-refundable. These conditions will be clearly stated during the booking process.

8. Privacy and Data Protection

We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. By using our site, you agree to the terms outlined in the Privacy Policy.

9. Limitation of Liability

  • No Liability for Service Providers: We are not responsible for any loss, damage, or inconvenience caused by the actions or omissions of third-party service providers.
  • Service Interruptions: We make no guarantees regarding the availability or reliability of our website or services. We are not liable for any disruptions, downtime, or issues caused by technical errors or force majeure events.
  • Indirect Damages: To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services.

10. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of Yatricart or its licensors. You may not use, reproduce, or distribute any content from our website without our express written consent.

11. User Conduct

You agree not to:

  • Use our website for any illegal or unauthorized purpose.
  • Interfere with or disrupt the functionality of our site.
  • Violate any applicable laws or regulations in your use of our site.

12. Amendments to Terms and Conditions

We reserve the right to modify, amend, or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." It is your responsibility to review these terms regularly. Continued use of our website after any changes constitutes your acceptance of the updated terms.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in India. We encourage you to contact us first if you have any concerns or issues before seeking legal action.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:
You can reach our customer support team through the Contact Us page on our website.